Question 1: Are all your skincare products safe to use?
Answer: Rest assured, our products are meticulously crafted to ensure utmost safety.
Product Compliance: Our skincare products strictly adhere to all relevant laws and regulations, including GMP/ISO 22716 standards, FDA guidelines, Cosmetics Free Sale Certificate, and necessary production licenses, ensuring the highest quality and safety standards.
Product Testing: Our products undergo comprehensive testing, including evaluations for skin irritation, allergenicity, stability, and more, to guarantee safety and effectiveness. Upon request, we can provide internal testing reports for specific products, ensuring complete transparency and confidence in our offerings.
Ingredient Selection: We meticulously screen and assess all ingredients to ensure their utmost safety, consciously avoiding harmful components to protect our customers' skin and health. This ensures peace of mind with every use.
Question 2: What are your production lead time and delivery time frames?
Answer: Our production lead time varies based on the order's size and complexity, typically ranging from 3 to 7 days. Delivery time is contingent on the destination and shipping method, but rest assured, we endeavor to align with your schedule to the best of our abilities.
Question 3: Do your skin whitening products contain Sulphate?
Answer: Our whitening products are free from Sulphate and hydroquinone, featuring vegan formulations. We enhance them with color additives to deliver immediate radiance and a vibrant glow, ensuring both safety and beauty.
Question 4: Do you offer product customization services, including packaging design and ingredient selection?
Answer: Absolutely! We offer bespoke product services (OEM/ODM) and can develop specific formulations tailored to your unique requirements and specifications. Our expert R&D team, with over 10 years of experience, is here to assist you in creating new products or refining existing ones.
Question 5: How can I obtain some samples for evaluation?
Answer: We are delighted to offer you complimentary samples. However, please note that you will need to cover the overseas shipping costs. We look forward to your exploration of our product excellence.